Frequently asked questions

Yes. Guardians post and review applicants for free. You only agree a monthly salary directly with the tutor you hire.

An admin reviews every post before tutors can see it, usually within 2 hours between 9 am and 9 pm. We notify you as soon as it is live.

Posts stay open for 30 days after approval unless you pick an expiry date when posting. You can close a post early from My tuitions once you have hired.

As soon as the tutor confirms your hire request, you both receive each other's phone number, and the tutor gets your full address. Until then, contact details stay private on both sides.

Yes. When you hire, you can choose to start with two trial classes. The agreed salary applies from the third class.

Tell our support team and close the post or post a new one. Other verified tutors can apply again, and you can leave an honest review for the tutor you hired.

Create your profile, add your education (SSC/O Level and HSC/A Level are required), upload your documents for verification and keep your platform plan active. Then apply to jobs from the job board.

You need an active platform plan, a complete profile and verified documents. The job page tells you which step is missing.

After you confirm a hire request. Until then the guardian's phone number and address stay private.

Yes. Edits go live straight away and our team looks at changed details. Your verified documents stay approved.

Guardians who hired you can leave a rating and a short review. Reviews appear on your public profile.

Tutors pay a platform fee of ৳0 per month to apply to jobs. The optional Trusted badge costs ৳170 per year.

With bKash, Nagad, Rocket or a debit/credit card through our secure payment partners. You can also pay in cash at our office.

Most payments activate within a minute. Some payments are held for a security check; our team releases them the same day. If it takes longer, contact support with your transaction ID.

Yes. If your photo ID cannot be verified after you pay for the badge, the fee is refunded in full.

No. Guardians pay the monthly salary directly to the tutor they hire.

Tutors upload a photo ID (NID, birth certificate or passport) and their student ID card or graduation certificate. Our team checks every document by hand against the profile before the verified mark appears.

National ID (front and back), birth certificate (one page) or passport (photo page), plus a student ID card or graduation certificate. JPG, PNG or PDF up to 5 MB.

Only you and our verification team. Documents are stored privately and never shown on your public profile.

Use the contact form on the support page and choose "Report a problem". Include the job ID or tutor ID. We answer safety reports first.

Use "Continue with Google" on the sign-in page. Your account is linked to your Google email.

Go to Account settings. Our team verifies new numbers by call before they are shared after a hire.

An account is either a guardian or a tutor. Use a different Google email for the other role, or contact support.

Send a request through the contact form from the email you signed up with. We delete your profile and documents within 7 days.